Welcome to the National Integration Support Centre

The National Integration Support Centre (NISC) is an integration one-stop shop service designed to support the inclusion of newcomers in Malta by bringing together integration-related information, guidance, support services, and referrals under one roof.

The NISC is a key deliverable of Malta’s Integration Strategy and Action Plan 2025-2030 and aims to facilitate access to essential services and provide practical support to non-Maltese nationals residing in Malta. It is an initiative under the Supporting Pre-Integration Governance (SPRING) project co-funded by the Asylum, Migration and Integration Fund (AMIF).

NISC pilot services will be launched in July 2026, with further services offered progressively. Eligible service-users requiring any information, guidance, support accessing integration-related services, or assistance understanding procedures can contact the NISC team for assistance.

Eligibility Criteria

Service users must:

• Be aged 18 or over; and
• Hold a valid document issued by the Maltese authorities, namely:

• • Residence Permit; or
  • Asylum Seeker Document; or
  • Central Immigration Office (CIO) Document.

How Can We Support You?

NISC offers:

• Information and orientation services
• One-to-one guidance and support
• Referrals to relevant services and agencies
• Support in accessing public services
• Assistance with integration-related procedures and social involvement
• Personalised guidance based on individual needs

Areas of Support

NISC provides information, guidance, support, and referrals to mainstream services in connection with:

• Documentation and residence-related matters
• Employment and job-seeking services
• Health services
• Education and training opportunities
• Social security and social benefits
• Legal information and guidance
• Victim support services
• Housing-related information
• Integration services and community participation
• Other integration-related services

Service Channels

Support can be accessed through various channels:

• In person
• Email: [email protected]
• Telephone: +356 2226 3280

Services may be provided directly by NISC staff through appointments, or through referrals to specialised entities, depending on individual needs.

NISC Contact Hours: